Merchant Service contacts at Canadian Banks

Contrary to popular opinion our Canadian Banks do want your Internet business to succeed and they are prepared to help you by authorizing you to use your existing merchant accounts to process sales from your web site. 

However, they do have some rules. 

  • They want to be assured that you are not collecting, storing or saving credit card information on your web site

  • That your web site will only be used for advertising and promoting your products, and storing marketing information

  • That you are not sending private information over un-encrypted e-mail. 

**Do you need to purchase your Internet protection?... click here for an SSL certificate, or find out more about Internet security.

The banks will also want to know that Arvic is your processor and we use the SNS/Assure process.

You will be pleasantly surprised at how easy the banks are to deal with once they know Arvic is involved. 

Here is a list of various banks and their phone numbers.

Bank

Department

Phone number

AMX *

Merchant Services

1-800-387-0414

Alberta Treasury Branch *

Merchant Services

1-800-661-2266

Bank of Montreal **

Help Desk Central
Help Desk Eastern
Help Desk Western

1-800-268-2707
1-800-361-6603
1-800-663-1207

Bank of Nova Scotia *

Canada Wide

1-800-265-5158

Caisse Populaire *

Help Desk
Merchant Services

1-800-363-3514
1-800-361-8690

TD Canada Trust **

Merchant Services

1-800-268-9720

C.I.B.C. *

Merchant Services

1-800-263-2970

C.U.E.T.S. *

Merchant Services

1-800-667-7871

Dinners *

Merchant Services
Help Desk

1-800-663-2467
1-800-363-3333

National Bank *

Merchant Services

1-800-361-8521

Royal Bank **

Merchant Services

1-800-268-8644

Moneris Solutions **

Merchant Services

1-866-319-7450

* If your banker has any questions about how the service will operate then just ask them to call us. You will find our number below.

** Moneris Solutions is a joint venture between Royal Bank & Bank of Montreal. They can, through Arvic, provide merchants with both Visa & Master Card merchant accounts in both Canadian & American funds.

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to Start your Business;

to Protect your Business; to Expand your business; ...and to make Money; 

Arvic Search Services Inc.
Suite 260, 2323 - 32 Ave. N.E. Calgary, Alberta Canada T2E 6Z3
Phone: 403-234-0844  Toll Free: 1-888-227-8421  Fax: 403-294-0944     or
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