Merchant Tips

These helpful reminders can save you money and make your business more successful. 

Do you know what the maximum charge back ratios are for Master Card and Visa?

Beyond these limits, fines are assessed from $25.00 to $50.00 per transaction with significant increases if the situation continues, including added review and administration fees that can go as high as $250 and $500 respectively. 

The following are the maximum charge back ratios allowed:

    Visa2.75%
    Master Card2.50%

Charge back ratios are defined as the number of charge backs divided by the number of sales in any given month. Some of the best ways to prevent charge backs include the following:

  1. Always verify the customer's billing address.
  2. Provide a toll free number for support.
  3. Clearly state your refund policy.
  4. Shipping and billing address should match.
  5. Memberships should allow for cancellations.
  6. Never process (factor) for someone else.
  7. If using a real time service ensure it's reliable.

Factoring:

One of the questions we get asked almost daily is "Why can't I processes my friends credit card orders".

This is called factoring or money laundering. We come in contact with online merchants all the time who got "Ripped Off" from another company they used to process their credit cards. They will get away with it for awhile but sooner or later the merchant's bank, Visa, Master Card, or the RCMP will catch up to them and shut them down.

Beware of ads like this!

BUSINESS OWNERS: My company needs
MasterCard, Visa and Am Ex processing.
$1,000 per week guaranteed commission.
Call L.F. at 555-XXXX

A good resource for information on "factoring" is the Better Business Bureau online.

Are you taking credit card payments over the phone as a part of your new business? WinCredit is a free software program that can verify the accuracy of credit card numbers by performing a calculation on the numbers and verifying the formula. In most cases it can also identify the issuing bank by using its internal database. This can help to screen out fraud ! You must still use the usual channels for authorization, to confirm the charge, but WinCredit can be a helpful tool as a first defence against human error and intentional fraud. The program handles Visa, MasterCard, American Express, and Discover. 


Frequently Asked Questions (FAQ) About Becoming a Credit Card Merchant: 

Understand how charge backs and credits  can affect  your revenues and  profits. 

How do you intend to control and resolve charge backs? Do you know the charge back thresholds for your category of business? We can provide expert guidance in these critical areas.

Find a credit card processor that understands your business. 

Otherwise, this processor may have problems with your account down the road and may disrupt your business. At Arvic we deal with hundreds of Internet businesses every week so we know about Internet commerce and what types of businesses are out there. We have seen just about every type of business there is and we do get them approved. 

Do I have to have a checking account with your bank?

NO. We are not bankers. All funds are directly deposited into your existing business checking accounts.

Make sure you have the option of increasing your processing limit. 

Assuming you want to grow your business, you need a processor that supports your plans for growth. At Arvic, we work with you to adjust your processing limits as appropriate. Too often we get calls from merchants who get set up to accept credit cards and then get shut down.

At Arvic we want this kind of business and we don't shut you off when you become successful.

Most banks that handle high risk and high volume merchants require you to place a cash deposit.

We do not require an up front deposit. We will work with high risk and high volume merchants to insure your business can grow without undo limitations. We have several merchants who have grown to over $500,000 per month and they are still processing without deposits. 

Ask if they require financial statements and tax returns for your expected monthly volume amount.

We do not require financial statements and/or tax returns on any accounts.

Submit an accurate processing estimate on your merchant account application. 

they usually mean arbitrary processing limits and other policies that may not serve your needs. we conduct a thorough analysis before approval to protect our merchants support their long-term plans for growth. rates are competitive earned by heightened industry knowledge, added solutions more accurate reporting services can save you money! It's better to be approved for a figure that accurately reflects your needs, instead of assuming you can negotiate an increase later. Some  processors automatically shut off merchants who exceed processing  limits. We focus on helping you expand your business and we want to help you be successful. We are specialists in high volume accounts ! 

Determine your specific software and hardware needs. 

they usually mean arbitrary processing limits and other policies that may not serve your needs. we conduct a thorough analysis before approval to protect our merchants support their long-term plans for growth. rates are competitive earned by heightened industry knowledge, added solutions more accurate reporting services can save you money! How do you sell your product? If you're 100% "card not present" Internet online, mail or telephone orders -- you can run the necessary  transaction software on your PC. You may not need a POS (point of sale) terminal. We provide the most advanced state of the art electronic software that meets your needs. 

Buy the hardware or software you need at the right price. 

they usually mean arbitrary processing limits and other policies that may not serve your needs. we conduct a thorough analysis before approval to protect our merchants support their long-term plans for growth. rates are competitive earned by heightened industry knowledge, added solutions more accurate reporting services can save you money! Resist any pressure to do otherwise. The salesperson's commission could be based solely on that sale or lease. Don't hesitate to shop. We help you determine exactly what you need and provide customized processing solutions based on your needs. 

If you have questions about any aspect of merchant credit card processing.

they usually mean arbitrary processing limits and other policies that may not serve your needs. we conduct a thorough analysis before approval to protect our merchants support their long-term plans for growth. rates are competitive earned by heightened industry knowledge, added solutions more accurate reporting services can save you money! We have a full time staff that specializes in Internet commerce. We are only to pleased to assist you in being successful in your Internet ventures. We invite your calls and questions. 

We have a network of web sites and services

We have a network of other web sites and services.... New Rent a Server

to Start your Business;

to Protect your Business; to Expand your business; ...and to make Money; 

Arvic Search Services Inc.
Suite 260, 2323 - 32 Ave. N.E. Calgary, Alberta Canada T2E 6Z3
Phone: 403-234-0844  Toll Free: 1-888-227-8421  Fax: 403-294-0944     or
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